Privacy Policy

INFORMATION WE COLLECT

When you access our Sites, we may need to collect certain information in order to complete your request. The information we collect varies depending upon the product or service you are using. Much of the Website can be accessed without providing any personal information. We describe below how we collect information on our Sites, App, and/or Services.

We collect the following Personal Information from or about you when you provide it to us. Personal information includes any information that may personally identify you. The types of personal information we may collect includes, but is not limited to the following:

• Name
• Email address
• Company name
• Phone number
• Any other information you choose to provide us

We collect personal information such as your name, address, e-mail, and phone number when you apply for employment with us through the Site. In addition, we may collect information relating to your demographics, education, and employment history when you submit that information as part of an sales contract. Not all requested information is required, however, and we specifically indicate what information is required in order to submit your sales contract.

INFORMATION COLLECTED AUTOMATICALLY

Certain information on our Service is collected automatically by means of various software tools. We have a legitimate interest in using such information to assist in systems administration, information security and abuse prevention, to track user trends, and to analyze the effectiveness of our Service.

Not referring to wood, Log files instead refers to the information that is automatically sent by your web browser or device (or otherwise automatically collected) each time you view or interact with our online Service. Yawn. The information inside the log files may include IP addresses, type of browser, internet service provider, date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us. Suprise ending, the computer knows what page you clicked on.

We may collect information about your computer, browser, mobile or other device that you use to access our Service. We may use cookies, pixels, log files and other techniques to collect such information, including IP address, device identifiers and other unique identifiers, browser type, browser language, operating system name and version, device name and model, version, referring and exit pages, dates and times of Service access, links clicked, features uses, crash reports and session identification information.

We may use certain third party analytics services to improve the functionality, features, or delivery of our Service. We may also use these analytics services to record mouse clicks, mouse movements, scrolling activity, as well as any text that you type into our Service. For example, we use Google Analytics on our Service to track user trends and usage. For more information on Google Analytics’ processing of your information as it relates to our Service, please see https://google.com/policies/privacy/partners. By using a browser plugin provided by Google, you can opt out of Google Analytics.

We use cookies to make interactions with our Service easy and meaningful. When you visit our Service, our servers may send a cookie to your computer. We may use cookies that are session-based or persistent. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer. We use cookies that enable you to navigate our Service and use its features, such as accessing secure areas of our Service. Because required cookies are essential to operate our Service, there is no option to opt out of these cookies. We use cookies to provide features and services such as:

• Remembering your preferences and allowing you to enter your information less frequently
• Presenting information that’s targeted to your interests, which may include our content presented on another website
• Measuring the effectiveness of our sites, services, content, and advertising
• Providing other services and features that are only available through the use of cookies

The Options/Settings section of most internet browsers will tell you how to manage cookies and other technologies that may be transferred to your device, including how to disable such technologies. You can disable our cookies or all cookies through your browser settings, but please note that disabling cookies may impact some of our Service features and prevent the Service from operating properly.

Claim Titan integrates with authenticated Google services to allow for the display of the calendar’s events within Claim Titan. Claim Titan will also, if enabled, create new calendar events on authenticated calendars. Claim Titan can also send email through your google account if enabled.

When you visit our Service, we may collect your IP address for certain purposes such as, for example, to monitor the regions from which you navigate our Service. We may also use web beacons alone or in conjunction with cookies to compile information about your usage of our Service and interaction with emails from us. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular site tied to the web beacon. We may use web beacons to operate and improve our Service. Boring developer stuff...

GEOLOCATION SERVICES

An App may utilize location services on your mobile device to collect and use location data, including the real-time geographic location of your device. If you consent to the App’s utilization of location services, we may use GPS, Bluetooth, your device’s unique identifier, and/or your IP Address, along with Wi-Fi and cell tower locations, and other technologies to determine your device’s geolocation. This location data is utilized to deliver services requested by you. We do not maintain a history of the location of a device, only where your device is at any given moment. We will collect geolocation data only if you consent, and we will notify you whether the location services will be always running or only when the App is in use. You may choose to disable location services through our App or your mobile enabled wi-fi devices, but if you do so, you will not receive any notifications or services that require a geolocation. Most mobile devices provide users with the ability to disable location services. These controls are generally located in the device’s settings menu. You can also contact your mobile service carrier or your device manufacturer for more information on disabling location services.

HOW WE USE YOUR INFORMATION

We use the information you provide or that we collect in various ways to provide our Site and Services or operate our business. More specifically, we use your information to:

• Provide requested products and/or services to you
• Enable you to engage with our Sites and Services and facilitate your experience across devices; for example, we may merge data collected from our Website and our Apps and use that combination of data to help us identify you, improve your experience, and create a more personalized setting. We may also link your various devices so that the content you see on one device is the same as that seen on another one of your devices
• Analyze, administer, improve, and personalize the Site, App, our products, or services
• Communicate with you about requested products/services
• Provide important information and updates about products or services that you have or are using
• Send you requested newsletters or other information relating to our company, products, services or events
• Send you information and promotional materials about new products and services that may be of relevant interest to you
• Contact you to fill out surveys, obtain feedback, or participate in other types of market research
• Protect our rights or our property and to ensure the technical functionality and security of the Service
• Comply with applicable law, assist law enforcement, and to respond to regulatory or other legal inquiries
• Fulfill any purpose for which you provide consent or direction

HOW WE SHARE OR DISCLOSE YOUR INFORMATION

We limit the release of information and we require privacy protections in our business relationships. We do not sell customer information. We do share your information in operating our business and providing our services and in the contexts below:

We transfer information to our third party service providers to perform tasks on our behalf and to assist us in providing our Service. For example, we may share your information with service providers who assist us in performing core functions (such as hosting, data storage, and security) related to our operation of the Service and/or by making certain interactive tools available to you as a user. We also use third parties for technical and customer support, application development, tracking and reporting functions, quality assurance, and other services. In the performance of our Service, we may share information from or about you with these third parties so that we can deliver the highest quality user experience.

From time-to-time, we engage advertising services to assist us in advertising our brand and Service based upon your interests and in order to display content that is relevant to you. Those services may target advertisements on our marketing website as well as third-party websites based on cookies or other information indicating previous interaction with our Service. These third parties may collect information from your use of our Services over time and that information may be combined with information collected about you across different websites and online services. These third party advertisers may be participants in the Network Advertising Initiative and/or the Digital Advertising Alliance, which allow users to opt-out of ad targeting from participating organizations. To learn more about interest-based advertising, or to opt-out of having your information used by certain third parties for behavioral advertising purposes, go to https://aboutads.info/choices or https://networkadvertising.org/choices.

Please note that when you opt-out of receiving interest based advertising, this does not mean you will no longer see advertisements from us.

From time to time, we may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from us, we may share information collected in connection with your purchase or expression of interest with our joint promotion partner(s). We do not control our business partners’ use of the information we collect, and their use of the information will be in accordance with their own privacy policies. In the Event of Merger, Sale, or Change of Control. We may transfer or assign this Privacy Policy and any information to a third party entity that acquires or is merged with us as part of the evaluation of an entry into such transactions, or in the course of a merger, acquisition, sale, or other change of control (such as the result of a bankruptcy proceeding).

We may disclose information about you if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our Terms And Conditions, including investigations of potential violations thereof; (iii) detect, prevent, or otherwise address fraud or security issues; or (iv) protect against harm to the rights, property or safety of Claim Titan, our users, or the public.

AGGREGATED OR DE-IDENTIFIED INFORMATION

To better serve our users, business partners, and to improve our Service, we may conduct research on user demographics, interests and behavior or engage in other activities based on personal information and/or information that we aggregate or de-identify. Aggregated or de-identified information is not considered personal information and does not identify a user personally. We may use and share this aggregated or de-identified information with our affiliates, agents, business partners, and/or other third parties and in any manner not prohibited by law.

LEAVING OUR WEBSITE AND/OR LINKING TO THIRD PARTIES

We strive to ensure that any information you send us is safe. When you leave this Website and go to another linked site, we are not responsible for the content or availability of the linked site. Please be advised that we do not represent either the third party or you, if you enter into a transaction on the third party site. Further, the privacy and security policies of the linked site may differ from those practiced by us. The inclusion of any link does not imply our endorsement of any other company, its site(s), or its product(s) and/or service(s). We are not responsible for the privacy practices or content of any other site.

SOCIAL MEDIA AND PLUG-INS

Our online services may use social media plug-ins (e.g., the Facebook "Like" button, "Share to Twitter" button) to enable you to easily interact with certain social media websites (e.g., Facebook, Twitter, Instagram) and share information with others. When you visit our online services, the operators of the available social media plugins can place a cookie on your device enabling such operators to recognize individuals who have previously visited our online services. If you are logged into these social media websites while visiting our online services, the social media plugins allow the relevant social media websites to receive information that you have visited our online services or other information. The social media plugins also allow the applicable social media websites to share information about your activities on our online services with other users of the social media website. For example, Facebook Social Plugins allow Facebook to show your "Likes" and comments on our online services to your Facebook friends. Facebook Social Plugins also allow you to see your friends' Facebook activity on our online services. We do not control any of the content from the social media plugins. We may also interact with you on social media platforms. If you contact us on one of our social media platforms, request services, or otherwise communicate directly with us on social media, we may contact you to interact with you. For more information about social media advertising and social media plugins from other social media websites, please refer to those websites' privacy and data sharing statements.

Claim Titan integrates with authenticated Google Drive accounts to allow for the selection of documents to be stored within Claim Titan.

• Security procedures are in place to protect the confidentiality of your data
• We use encryption to protect your information

DO NOT TRACK

Third parties may collect information about you across different web sites, including our website. We do not currently utilize the capability to respond to web browser do not track signals or other mechanisms that provide you with the ability to exercise choice regarding the collection of this information.

RETENTION

We reserve the right to retain any information as long as it is needed to: (i) fulfill the purposes for which we collected the information, and (ii) comply with applicable law.

CHILDREN'S PRIVACY

Our Site and Service is not intended for or directed to individuals under 13 years of age, and we do not knowingly collect any personal information from children under the age of 13.

DATA SECURITY POLICY & USER RESPONSIBILITIES

We take the protection of your information seriously and take reasonable and appropriate physical, administrative, and technical measures to protect the information collected through our Site. While we implement commercially reasonable security measures to protect your privacy, please keep in mind that the Internet is not a 100% secure medium for communication, and we cannot guarantee that the information collected about you will always remain private when using our Site and/or Services. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

CONTROL OVER AND ACCESS TO YOUR INFORMATION

We enable you to have access to and control over the accuracy of your personal information. You can delete or change your personal information with us at any time. If, at any time after registering for information or ordering the service, you change your mind about receiving information from us, send us a request specifying your new choice. Simply send your request to support@claimtitan.com. Those customers and Users that wish to update their personal information may do so by contacting support@claimtitan.com. By keeping your information current, we will be able to extend future offers and services and we will be able to facilitate offers from preferred parties. Questions regarding this Privacy Policy or the practices of this Site should be directed to support@claimtitan.com or by regular mail addressed to Claim Titan.

Support:
M-F 9am-4pm CST
support@claimtitan.com
(608) 618-1118

Sales:
M-F 7am-6pm CST
sales@claimtitan.com
(608) 618-1118

Please note that email communications may not be secure. Accordingly, you should not include personal or other sensitive information in your email correspondence to the Sites or to Claim Titan.

CHANGES TO THIS PRIVACY POLICY

As our organization changes over time, this Privacy Policy may change as well. We reserve the right to amend the Privacy Policy at any time, for any reason, without notice to you, other than the posting of the amended Privacy Policy on our Service. We will provide you notice of material changes by indicating that the Privacy Policy has been updated on our homepage and will indicate the date we made the update above. Your continued use of any of the Services after the changes have been made will constitute your acceptance of the changes. Please therefore make sure you read any such notice carefully. If you do not wish to continue using the Services under the new version of the policy, please cease using the Services.